Refund Policy – IML Travel

At IML Travel, we strive to offer transparent and hassle-free refund policies to ensure a smooth travel experience for all our customers.

General Refund Terms

• Refunds are applicable only for cancellations made as per the timelines and terms mentioned at the time of booking.

• All refund requests must be made in writing by emailing us at support@imltravel.com or through our official customer support channels.

• Refunds are processed to the original payment method within 7–14 business days after approval.

Cancellation & Refund Conditions

• Flight Tickets: Refunds are subject to airline fare rules. Some discounted fares may be non-refundable. Airlines may deduct cancellation charges as per their policy.

• Hotel Bookings: Hotel cancellations are refundable only if made within the free cancellation window. Specific hotels may charge a fee depending on their individual policies.

• Holiday Packages: Package cancellations are subject to terms mentioned in the booking confirmation. Charges may apply for visa fees, service fees, or other prepaid elements.

• Visa Services: Fees paid for visa assistance are non-refundable, irrespective of visa approval or rejection.

• Last-Minute Bookings: Bookings made within 72 hours of departure are generally non-refundable unless stated otherwise.

No-Show and Late Cancellations

• No-shows or cancellations made after the departure/start time are non-refundable.

• Partial refunds may be considered on a case-by-case basis, solely at the discretion of IML Travel.

Force Majeure

• In case of cancellations due to natural calamities, government restrictions, or unforeseen external circumstances, refunds (if any) will be as per supplier or airline policies.

Important Notes

• Convenience fees, service charges, or payment gateway fees (if any) are non-refundable.

• Refund timelines may vary based on third-party policies, including airlines, hotels, or international partners.

For any queries regarding refunds or cancellations, please contact our 24/7 support at +91-921 3732000 or email us at accounts@imltravel.com.

We recommend reviewing the terms of each service at the time of booking for complete clarity.